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Amazing family owned business. We are returning customers. Just bought our second vehicle from there.
5 months ago
We are extremely happy with our purchase of the 2011 BMW X3M! The Otto's Auto team was honest and helpful assisting us outright from the start, we did not feel pressured throughout the entire process. He assured us if any problems or issues arise after the purchase that they would help fix and accommodate! After taking the vehicle home, we discovered an issue with the overheating. After notifying the dealership, Shane was able to quickly arrange a loaner vehicle for me and helped us fix the issue by replacing the water pump and thermostat at no charge. A huge thanks again to Joe and Shane for the outstanding customer service at Otto's Auto! We could not be happier with our purchase and will most definitely recommend this family-owned dealership to anyone and will be looking to buy our next vehicle from them again!
9 months ago
Otto and Shane helped me to find a reliable SUV, when family came to visit, and picking all three, plus luggage, would not fit in our VW Beetle. They handled a window issue within 3 months with ease, and returned it without labor, and just the material costs.
10 months ago
This my first time to write reviews, but Otto's service they deserve it. Their vehicles are reasonably priced and they make every effort to ensure that you'll leave satisfied about your purchase. Shane, the owner son, assisted me through my purchase, he were very friendly and professional. I had found that an engine light up issue and he promised me that this would be fiixed. during the safety check,a new rear rotors and brake pads was also replaced. Also he helping me get the new plate number which was my lucky number without extra cost, how amazing is that. I couldn't be happier with my purchase and will definitely be looking to buy my second cars from Otto's!
2 years ago
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